Reg360 is creating waves in the financial services industry, delivering a modern enterprise reporting platform that is loved by its customers. In this article we explore 5 key design principles that are underpinning the award-winning Reg360 platform.
Design Principle 1: Putting the user first
The starting point of the design of Reg360 is to provide intuitive experiences for every type of user that is involved in the reporting process. From the data and report preparers and analysts, through to the managers/reviewers and the senior executives who sign-off on regulatory submissions. The focus on creating a frictionless experience for each user is setting the Reg360 apart in an industry which has been dominated by clunky vendor solutions and spreadsheets. Putting the user first design principle drives our solution engineers to design the user interaction screens with the user’s happy path front of mind – and to guide users to the next logical action through visual cues.
Why this matters:
Efficiency: our focus on ease-of-use creates time and cost efficiencies for all users of Reg360, both during the system implementation phase as well as in BAU mode. By being intentional about removing friction at every step of the journey, we make everyone more efficient. For busy professionals, every time-saving counts. Especially during the critical month and quarter-end reporting period our clients want a solution that allows teams to be both quick and accurate.
User Adoption: intuitive solutions are adopted by all types of users much faster and with much less resistance than complicated and clunky systems. Whether it is a time-poor executive or a new-joiner data analyst, Reg360 provides a well-designed and intuitive onboarding experience, providing users with the right information at the right time, ensuring that every type of user is delighted to use the platform.
User Retention: a reporting solution that users find intuitive and efficient to use, creates the desire for users to use the solution more often, effectively creating a positive spiral of efficiency gains and increased return on investment. Too often, traditional vendors suffer from user fatigue, and users resort to manual workaround (e.g. more spreadsheets!) to get around a poor user experience.
Design Principle 2: Design for the lower level of data granularity
Reg360 caters to enterprise data sets at the lowest level. Regulators are on their own journeys of collecting data from the industry at lower levels of granularity and – by design – Reg360 caters for their requirements without compromising on performance (see Design principle 3). Reg360 is designed to process granular data at scale. Securely integrating and processing large data sets of detailed data is made possible by using the fundamental principles of big-data solutions, such as parallel compute, in-memory processing and event-streaming in a micro-services based architecture, supported by industry-leading security best-practices.
Why this matters:
Drill-down: ingesting and processing record-level data all the way through to the final reports allows users to see the direct link between their data and the final outputs (regardless if these are aggregated reports or detailed data set submissions). Having a one-step drill-down with the ability to slice-and-dice information immediately – without the need to perform additional data wrangling – is a game changer for report preparers and reviewers, driving further efficiencies.
Advanced Analytics: the best insights are derived from applying analytics on detailed data sets. For example, Reg360 enables users to immediately analyse data quality and the drivers behind movements, and allows users to understand the story the data will be telling the regulator, well before they receive queries or inquiries.
Design Principle 3: Performance is key
Reg360 is designed from the ground up for exceptional performance. Everything in Reg360 is quick: all user screens are responsive, reports run quick (even on very large data sets), configuring reports is easy and fast, analytics are immediate. Reg360 is moving entities from batch-processing to real-time.
Why this matters:
Everything is faster: Well, everything is faster. Setting up a new report. Loading a new data set. Running a report. Users get to the results they are after quickly, enabling efficiency and lowering unit-metric costs. Reg360 also provides agility during the implementation phase of a project - cutting down implementation timeframes and associated investment costs significantly.
Do more with less. There is continuous pressure on corporate functions to streamline their processes and to absorb increased regulatory demands within the current team’s capacity. Reg360 enables teams to do more with less – through smart automation and removing the friction points in the regulatory reporting process.
Design Principle 4: Get to results quickly
Its not just performance that gets users to results quickly. It is also our permissive and emergent design. Users can see results of their actions at every step of the way. For example, data analysts can see the output of a configuration change immediately upon making a change.
Why this matters:
Reduce implementation time: significantly reduce implementation timeframes, both for the initial roll-out and for any ongoing change (refer to principle 5).
Improve quality: an emergent solution lets users see the output from their actions at each step, effectively allowing for Quality Assurance checks at the point of making the change. For example, unit testing doesn’t depend on full-system runs, developers/analysts can see the impact of their configuration immediately and can iterate through the development/testing efficiently.
Design Principle 5: Design for change
Change is inevitable – whether it is driven by the regulator, the business context or technology advancements. A “set and forget” regulatory reporting process doesn’t exist. Yet traditional regulatory reporting solutions are hard and costly to change; and spreadsheet solutions lack control and are an empty canvas. Reg360 gives users the ability to change anything securely and safely – with version control, roll-back options, audit trail and the ability to try and test changes before they are being deployed in production. Reg360 is constantly kept up-to-date with regulatory changes. And our clients are constantly on the latest version through automated system upgrade process (CI/CD), eliminating the costly upgrade projects of traditional vendors. Reg360 is designed to support the agile enterprise.
Reg360 is the world’s only regulatory reporting solution that is designed from the ground up for the age of big data and cloud computing. Reg360 is disrupting the regulatory reporting landscape with a solution that meets both the business and technology requirements of the modern data-driven enterprise.
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